Shipping & Production

To ensure premium quality while supporting local manufacturing, we operate on a weekly production cycle. This allows us to group orders for efficiency without making you wait too long.

* Production time is approximately 5-7 business days from the Batch Date.

For our international collection, we utilize a standard print-on-demand workflow:

• Fulfillment (2–7 business days): The time it takes to print and pack your custom order.
• Shipping (3–5 business days): The time it takes for the carrier to deliver the package after fulfillment.

For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. If the package is confirmed lost by the carrier, we will cover the costs of reprinting and shipping a replacement.

For international shipments (including US-Canada cross-border), customers are responsible for any customs fees, duties, or taxes assessed by the destination country.

Color Reality: We print using CMYK industry standards. Please note that colors on physical products may appear slightly different (less vivid) than what you see on a backlit computer or phone screen (RGB).

The "Fresh Print" Scent: Your custom apparel may arrive with a slight vinegar scent. This is a harmless fixation agent applied during the printing process to ensure the ink bonds with the fabric. It will vanish completely after the first wash.

All garments are hand-sewn and may vary slightly. A size variance of up to 1 inch (2.54 cm) from the measurements listed in our size guide is considered within the manufacturer's tolerance and is not considered a defect.

To ensure the longevity of your custom print, please wash inside out in cold water and hang dry or tumble dry low. Improper care (such as high-heat washing or ironing directly on the print) will void the defect warranty. We cannot offer replacements for items damaged due to improper washing.